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F-A-Q

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Answers to frequently asked questions.

Q: What is a F-A-Q?

A: F-A-Q is an acronym for “frequently asked questions.”

Q: How long have you been in business?

A: Since 1998

Q: Do you have references available?

A: Yes

Q: What should I consider when getting an estimate or measurement for carpet installation?

 A: Measuring for carpet can be much more difficult than it might first appear. Due to different carpet roll widths, irregularly shaped rooms, carpet with pattern matches and the possibility of having different colors in different rooms, you would probably get three different measures from three different estimators. This is due mostly to seaming.

The majority of carpet produced today comes in 12’ or 15′ roll widths. For this reason you can not simply order 100 square feet of carpet when carpeting a 10’X10’ room. When carpet is installed it is very important that it is laid in the same direction throughout the house. When carpet is rolled up after being manufactured this forces the carpets pile to point in the same direction. If carpet is not installed so that all pieces face the same direction, then light will reflect differently off the separate facing pieces making the differences very apparent. This will further highlight where the seams are placed. Seam placement is not something you want to draw attention to.

The reason you can’t order 100 square feet of carpet for a 10’X10’ room is due to carpet roll width. If for instance you’re having a textured cut pile installed with a width of 12’, then you’d need to order 120 square feet of carpet (12’X10’=120’). You could try and order only 10’X10′ piece but it would not be possible.

Because nearly every estimator will come up with a different figure in terms of both total carpet required as well as additional labor needed, if you simply measure the length and width of each room rounding up to the nearest foot, multiply the two figures and come up with a total square feet for your house, church or place of business. For irregularly shaped rooms simply break the room up into measurable areas, and then combine them. Then multiply the result by either the price of the carpet per square foot or yard. Now add an additional 10% for waste as a result of the seaming process and you’ll have a very rough estimate of how much carpet you will need for installation.

Keep in mind that patterns will increase the amount of waste left over after a carpet installation. If you’ve chosen carpet with large elaborate patterns, then you don’t want a glaring seam going straight through a pattern. For this reason the estimator will attempt to seam each room so that the patterns are optimally placed with the least amount of fragmentation.

Keep in mind as well that there can be additional labor prices included with the carpet installation. If you have stairs an additional charge will be added per step. For normal waterfall and bull nose steps this can be anywhere from $6 – $12. For fully enclosed floating steps the additional charge can be as high as $40 per step. You may also incur additional charges for such items as ramping to wood or tile or even for moving excessively large furniture such as pianos. Be sure to ask the measure r when they arrive for specifics about what extra labor will be required during installation.

In conclusion, it’s almost impossible to estimate exactly what new carpet will cost due to installers interpreting your housing diagram differently. Some will measure extra tight saving carpet while others will measure more heavily in order to place fewer seams (measuring heavy isn’t always a bad thing). You can come up with a very rough estimate yourself by simply figuring out the entire square feet of your house and multiplying this number by the carpet price per square foot. Remember to add an additional 10% for waste. As always, check with the Better Business Bureau before choosing a company to install carpet.

Q: Do you warranty your installation work?

A: Yes there is a 1 year warranty on workmanship.

Q: Is their a charge for measures?

A: In most cases there is no charge for estimate. However, you will receive the actual amount of material needed to complete the job along with the price for labor.

Q: I recently had my carpets professionally cleaned due to numerous pet stains and accidents. I still smell the pet urine. What can I do?

A: Since it is possible that the urine has penetrated beyond the carpet into the padding or possibly into the subfloor. A company like B E B Enterprises can peel back the carpet, remove the old pad, treat the subfloor with enzymes to eliminate the urine smell and replace the contaminated pad. Lastly re-install the carpet and add enzyme.

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